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PVA Series – Global variables

Power Virtual Agents has just been equipped with the new functionality called “global variables”. With it we are now able to chain topics’ conversation and still be able to know the context from previous topics. Also – bots can be given the context from external applications using those variables. How to do it? Let me show you.

Adaptive Cards Templating

This functionality was first released in July 2019. It has a huge potential – it allows you to create Adaptive Card and then put inside placeholders, that will be replaced as the card is being generated with the actual data. Thanks to it you don’t need to hardcode any values inside a card, you make more dynamic content. And save time.

PVA Series – entity extraction and more

One of the very powerful features of Power Virtual Agent is the functionality called “Entities”. It’s main purpose is to let bot ask question to user, then let user answer to the question in natural language, using full sentence and finally to extract from that response key points, that will let the bot to move on in the conversation.