PVA series – authentication in Power Virtual Agent

Today Microsoft already released some of the features, which were planned to be released on 2nd of December 2019, in their “new” product: Power Virtual Agent. One of them is “Authentication”. In this post I will help you to set up Azure Active Directory as an oAuth2.0 authentication endpoint. How does authentication in PVA works? Once you put authentication action in the conversation flow and conversation reaches that point: It will display a card with a button to the user, that once clicked will generate an OTP that user has simply to copy and paste into a chat window: Once user successfully logs in, the there are two variables that are being used in flow after that: IsLoggedIn – boolean … Continue reading PVA series – authentication in Power Virtual Agent